Job, Sales Office Administrator

To process orders, provide basic pre-sales product information, stock availability, pricing information and delivery information on all our products and brands to our customer base.  Provide basic product information, retail pricing to end users.  To liaise with customers on delivery timescales.  To work with our area sales managers on all of the above.  The role might also develop into account management of smaller MI and/or pro audio customers.

Key Deliverables:

To assist in ensuring the effective and accurate processing of all sales orders from customers via phone and email on our company ERP system.
To be the main focus for incoming calls and emails from area managers, customers and end-users for pre-sales and sales processing enquiries.
Working with the purchasing department to ensure that accurate delivery times are relayed to the customer.
To maintain up to date pricing information for all customers and products.
To maintain our databases of customers details and contact information on our ERP and CRM system.
Should the role require, to manage a number of accounts by telephone and email and to sell to these customers
To take responsibility for, and promote, the health, safety and welfare within the sales administration area, whilst complying with the company’s Health and Safety policies and procedures.

From time to time the job holder will be expected to carry out other activities and tasks within their skills and ability or for which they are trained to do in order to assist in the efficient operation of the company.

Recruitment Criteria

Based on these deliverables, the successful candidate will be able to fulfil the following criteria;

be educated to a good level, with a minimum of 5 GCSE passes, including Maths and English
be able to demonstrate a good knowledge of, and keen interest in music making, recording and pro audio
be able to demonstrate previous experience in a sales environment, either office or store based.
be able to demonstrate an understanding of basic product functions within the MI, recording or pro audio sectors.
show excellent written and verbal communication skills.
show a good level of computer literacy, preferably showing knowledge of ERP CRM systems.
show ability and understanding of the need for attention to detail.
work with little supervision but also work as part of a team.

Working in this sector will require the applicant to;

Be familiar with Health and Safety best practices
Please send an up to date CV and covering letter by 12 April 2017 to

Sarah Jennings
Executive Assistant to the MD
Sound Technology Ltd
Letchworth Point
Letchworth Garden City
Hertfordshire
SG6 1ND

Email -> jobs@soundtech.co.uk

Strictly no agency enquiries.

Sound Technology Ltd is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Position: Sales Office Administrator
Employer: Sound Technology
Category: Sales
Location: UK
Salary: Competitive
Date posted: Friday, March 31st 2017

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